THANK YOU FOR SHOPPING ON THE annaknezek.com INTERNET SITE
Shopping on annaknezek.com
On-line purchases made through the annaknezek.com Internet site are governed by the sales conditions stipulated below. Please read them carefully. Your use of the annaknezek.com site as a purchasing medium constitutes your acceptance of these conditions and of the modifications that annaknezek.com may, from time to time, make to them.
annaknezek.com reserves the right to cancel and refund any order placed on its site. Customers will be notified by email if this is the case.
SALES & SHIPPING
Credit cards and PayPal are the only forms of payment permitted for on-line purchases on the annaknezek.com Internet site. VISA and MasterCard are accepted. Please note that the confirmation email sent to you after your annaknezek.com site purchase has been completed constitutes your invoice.
At the time your order is placed, we will attempt to authorize your credit card with your financial institution. If your financial institution indicates that they are unable to authorize your credit card, then you will be emailed a credit card authorization failure notification. Please note that your order will not have been successfully processed if a credit card authorization failure occurs.
Orders placed through the annaknezek.com Internet site will be billed at the price indicated next to the description and illustration of the relevant product, in the right-hand column of the "Shopping" section of the site. In order to provide for unforeseen fluctuations in market prices, annaknezek.com reserves the right to modify its prices on products sold through its Internet site at any time without notice. Delivery charges and handling charges are exercisable on every physical Internet order.
Availability of Products
annaknezek.com makes every effort to stock sufficient quantities of products sold through its Internet site. However, availability of products cannot be guaranteed. annaknezek.com accepts no responsibility for any damages resulting from stock-outs. If annaknezek.com is unable to deliver a product ordered through its Internet site, you will be advised by email. annaknezek.com reserves the right to limit quantities.
If annaknezek.com were to be found responsible pursuant to a claim by one of its Internet customers, its liability would be limited to the aggregate of the amounts paid by the customer to annaknezek.com for purchases affected through its Internet site. The foregoing notwithstanding, customers are entitled to all the rights provided under applicable laws and regulations and must abide by the obligations provided under those same laws and regulations. The relationship between the parties is governed by the laws of the Province of Quebec. Any dispute arising from sales or credits, or from failures with respect to the applicable conditions of sale through the annaknezek.com Internet site will fall under the jurisdiction of the Quebec courts.
Force Majeure (Acts of God)
Internet site customers agree that annaknezek.com will not be held responsible for its failure to execute its obligations, or for the damages and/or losses incurred as a result of a force majeure (act of God) or of a fortuitous event.
RETURNS AND EXCHANGES
Returns or exchanges will only be accepted on merchandise purchased online from the annaknezek.com Internet site. Returns or exchanges on all merchandise will be accepted within 30 days of the placement of the order if the items are unused, unworn, and unwashed. After 30 days, returns are ONLY accepted if you have received the wrong item or if the merchandise is damaged or defective.
Returns and Exchanges
When returning or exchanging an item, please email us at firstname.lastname@example.org to receive a return/exchange form. Once you have received it, fill out all fields on the form, and print it out. Make sure to include your order number and item description. Pack the item(s) securely and ship the order back to us, including the return/exchange form. If you have to fill out customs forms, indicate the package value as $5.
If the return or exchange is a result of a annaknezek.com error, shipping costs will be refunded to you by annaknezek.com. Otherwise shipping costs will NOT be refunded.
To the extent returned merchandise is in the same condition it was in at the time of delivery, you will receive a credit equivalent to the total cost of the merchandise being returned. We will credit your account as soon as we receive the merchandise and advise you by email.